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Individual Plan FAQs

At Renaissance Dental, we strive to provide superior customer service. It is important to us to answer every inquiry quickly, professionally, and accurately. For more information or to get a quote, click here or call Renaissance Customer Service at (888) 791-5995.
 

How will I be billed by Renaissance for my dental coverage?

What type of credit cards to you accept?

What is not covered by my plan?

Are there waiting periods?*

Does this plan offer "two free cleanings a year?"*

Will there be a deductible?*

What is the annual maximum?*

Are implants covered?*

Are orthodontics/braces covered?*

Is tooth whitening covered?*

Are white/composite fillings covered?*

How long is my policy in effect?

If necessary, how can I cancel my policy?

How do I find out if a dentist is in-network?

 

 
How will I be billed by Renaissance Dental for my dental coverage?

An automatic withdrawal will be completed around the 5th of each month from the credit card or checking account that you enter when you enroll.


What type of credit cards do you accept?

The following credit cards are accepted: VISA, American Express, MasterCard and Discover.


What is not covered by my plan?

To determine which plan you have and what your plan covers click here.


Are there waiting periods?*

There are no waiting periods for preventive treatments such as cleanings and exams. There are waiting periods on such services as periodontics, as well as minor and major restorative procedures. 


Does this plan offer “two free cleanings a year?”*

  • Renaissance Dental Individual Plan III covers 100% of the allowed amount for diagnostic and preventive services, including cleanings, when visiting a network provider.
  • Renaissance Dental Individual Plan II covers 50% of the allowed amount for diagnostic and preventive services, including cleanings, when visiting a network provider.

For more information on what your plan covers or to get a quote click here. 


Will there be a deductible?*

Both Renaissance Dental Individual Plan III and Plan II have a $50 annual deductible for individuals and a $150 annual deductible for families.

For more information on what your plan covers or to get a quote click here. 


What is the annual maximum?*

Both Renaissance Dental Individual Plan II and Plan III have an annual maximum of $1,000.

For more information on what your plan covers or to get a quote click here.


Are implants covered?*

Yes, implants are a covered benefit with varying co-pays depending on the plan you choose.

For more information on what your plan covers or to get a quote click here. 


Are orthodontics/braces covered?*

Orthodontic services are not covered under Renaissance Dental Individual Plan III or Plan II.

For more information on what your plan covers or to get a quote click here. 


Is tooth whitening covered?*

Tooth whitening is not covered under Renaissance Dental Individual Plan III or Plan II.

For more information on what your plan covers or to get a quote click here. 


Are white/composite fillings covered?*

Yes, composite fillings are a covered benefit with varying co-pays depending on the plan you choose.

For more information on what your plan covers or to get a quote click here. 


How long is my policy in effect?

Once enrolled, your policy and rates are effective for 12 consecutive months from your effective date, as long as premium payments are made on time and all other conditions of the policy are met. After the first 12 months your policy will renew for an additional 12-month period upon payment of a renewal premium, unless Renaissance declines to renew the policy or you decide not to renew it, according to the terms of the policy.


If necessary, how can I cancel my policy?

If you need to cancel your policy you can submit a written cancellation request, as indicated in your policy. Renaissance will refund any premium paid, but not yet earned, due to policy cancellation. The refund will be based on the number of full months that remain in the 12 month policy period on the effective date of cancellation.

 


How do I find out if a dentist is in-network?

Use our Find a Dentist feature to locate a dentist. If you decide to contact a dental office directly, please refer to the following network partners that a dental office will likely recognize:

  • Maximum Care
  • Connection Dental
  • Maverest Preferred (formerly Dental Wellness Partners)
  • Stratose (West Virginia members)



*The above information provides only a sample of benefits. For complete coverage details, please log in to www.rensmile.com, or call Renaissance Dental Customer Service at (888) 791-5995.

 

 

 

 

 

 

 

 

 

 

 

 

 

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